Smartavia Answer Center
We will answer your most important questions ❤️
Luggage
Topics from the section
Transportation rules
- How to carry a baby stroller?
- Can I bring a scooter, hoverboard or skateboard on the plane?
- Can weapons be transported?
- How to carry a bike?
- Can you bring a razor on a plane?
- How to bring jam? How much jam can you take with you?
- Can you carry scissors on a plane?
- Can you carry a thermometer on an airplane?
- Can you take batteries on a plane?
- How to transport cigarettes?
- How to carry small household appliances on an airplane: hair dryer, iron, curling iron?
- I'm flying with hockey equipment. How do I arrange it?
- Can I carry fish/meat on the plane?
- How to transport tennis rackets or golf clubs?
- Can you carry canned food on a plane?
- What are the rules for the transportation of Power bank (external charge battery)?
- How to transport an urn with ashes?
Damage, loss of luggage
- Items stolen from luggage. What to do?
- What should I do if my baggage is lost?
- My luggage is damaged. What to do?
- I forgot my things on board. How to return?
Additional luggage
- How to book additional baggage on a Smartavia flight?
- I bought extra baggage, but didn't use the service. How do I return it?
- How to enlarge my luggage at the Optimal (previously Smart) fare?
Special luggage categories
- How to transport a child's scooter or bicycle?
- I want to take a fishing rod with me, spinning. How to transport?
Pet transportation
- How much does it cost to transport an animal?
- I am traveling with an animal. Can I check in for a flight online?
- What documents are required to transport a pet?
- Can I arrange transportation of an animal on a separate seat next to it in the cabin?
- How to arrange transportation of an animal in the luggage compartment?
- How to arrange transportation of an animal in the cabin?
Rules and norms
