Smartavia Answer Center
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How to enlarge my luggage at the Optimal (previously Smart) fare?
In brief
If you have the Optimum fare with 1 piece of baggage up to 10 kg, you can arrange an increase to 23 or 32 kg. You can do this via Smarty, the call centre, a sales office or an agency.
What options are available
- Increase from 10 to 23 kg — for one piece of baggage.
- Increase from 10 to 32 kg — for one piece of baggage.
Both options are available if you have the Optimum fare (previously Smart) with 1 piece of baggage up to 10 kg.
Important to remember
- The baggage dimensions remain the same — no more than 203 cm in total of three dimensions (x+y+z).
- Weight increases cannot be arranged for an additional service.
How to book
The cost depends on the destination and departure date. To book the service:
- Message Smarty — this is the fastest way;
- call the call centre;
- contact sales offices or agencies in your city (an additional agency fee may apply).
