Main number
+7 809 505 66 99
Paid call from 70 RUB/min excluding VAT
Paid call
From 70 RUB/min (excluding VAT) — depends on the region and operator. The waiting time for connection with the operator is included in the tariff.
Call center working hours
24/7, without days off.
Connection to the call center operator is possible if you have access to paid lines (in most cases, such access is disabled for corporate phones, as well as for YOTA subscribers).
In case of flight delay or cancellation
+7 495 970 00 55
Only the operator's tariff applies
Free call
Only the operator's tariff applies from the number provided at the time of booking.
Terms
The toll-free number is available for 10 days from the moment the SMS about the delay/cancellation is received.
If you have a Smartavia Subscription
+7 495 970 00 55
Only the operator's tariff applies
Free call
Only the operator's tariff applies from the number provided when registering the Subscription
About the subscription
Smartavia Subscription — guaranteed discounts on air tickets and baggage, early access to sales, exclusive access to closed promotions, and a special advantageous "Subscription" fare. These are the main benefits of the subscription, and the list is constantly growing.
