Smartavia Answer Center

Carriage conditions

• The fare includes baggage — equipment is carried free of charge if its weight and dimensions comply with the allowances ( more about the allowances).
• Fare without baggage — you will need to arrange the "Sports Equipment" service.
• Equipment exceeds the allowances — a paid service is also arranged.

Cost and booking

The cost of the service is from 2,800 RUB per set. You can book it:

• Message Smarty  — this is the fastest way;
• via the call centre;
• at sales offices or agencies;
• at the departure airport (additional fees may apply).

What the kit includes

• A bag with equipment — 1 piece.
• A bag with sticks (no more than 2 sticks) or a pair of skates — 1 piece.
• Total number of pieces — no more than 2.

Packing recommendation

• Pack the sticks in a special bag or tube.
• Place the skates in a mesh bag or separate bag to protect the blades.
• Protect the helmet and other fragile parts with soft cloth inside the bag.