Smartavia Answer Center
We will answer your most important questions ❤️
My luggage is damaged. What to do?
If you find that your baggage is damaged, then at the airport of arrival you must draw up a report on damage to the baggage.
The act is an important document for recovering material damage, confirming that it was received during the flight with Smartavia.
If you have financial claims against the airline, you can file a claim on the site by filling out form.
