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I forgot my things on board. How to return?

It is necessary to look for "lost on board" in the unclaimed baggage at the airport of arrival. All items found on board are transferred to the lost and found office and remain at the airport of arrival.

At the airports in the following cities (listed below), you must contact directly representation.:

  • Moscow;
  • St. Petersburg;
  • Samara;
  • Murmansk;
  • Arkhangelsk;
  • Naryan-Mar.

The airline is not responsible for the safety of the client's personal belongings.

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