Smartavia Answer Center

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I have ё, ъ in my name, but the website doesn't allow me to enter these letters. How do I enter my data correctly?

If your passport details contain the letter "ё", the website will replace it with "е".

If there is a hard sign "ъ", it will not be printed; instead, you need to enter the soft sign "ь".

These changes are necessary due to the specifics of the booking system, so they will not be considered an error when checking in at the airport.

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