Smartavia Answer Center
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How to buy a ticket for a child if there is already a ticket for an adult passenger?
In brief
A child's ticket is issued separately from the adult's ticket. To do this, please contact the call centre, a sales office, an agency, or fill out the feedback form — the method depends on the child's age and whether they require a separate seat. Booking a separate ticket for a child is not available on the website.
Child under 2 without a separate seat
The ticket is issued free of charge. Please contact:
- via the feedback form;
- via the call centre;
- at a sales office;
- at an agency in your city.
Child under 2 with a separate seat, or child aged 2 to 12 (not inclusive)
The ticket is issued at a charge according to the fare. Please contact:
- via the call centre;
- at a sales office;
- at an agency in your city.
Important to know
The child and the accompanying adult may be booked under different reservations. At check-in, documents for both passengers must be presented at the same time.
Frequently asked questions
Can I add a child to an existing adult booking via the website?
No, adding a child to an existing booking is only possible via the call centre, a sales office, or the feedback form.
Section questions
- How to enter the birth certificate number correctly when issuing a ticket?
- Group transportation. How to apply?
- What plane will I fly on?
- How can I buy tickets at different fares in the same booking?
- Subsidized transportation. How to issue a ticket?
- How to check my order?
- What is the departure/arrival time indicated on the ticket?
- How to buy a ticket for a citizen of a foreign state?
- Indicated an incorrect email address when purchasing a ticket. How to get a ticket?
- Can a laminated child's birth certificate be used for a flight?
- In what language are passport data entered when buying a ticket in Russian or English?
- I have ё, ъ in my name, but the website doesn't allow me to enter these letters. How do I enter my data correctly?
- How to make a reservation for a large family with more than 9 members?
- I have a double first name/last name. How do enter it correctly?
- How to book tickets if passengers have the same full name?
- How do I buy a ticket for a child who is about to turn 14?
