Smartavia Answer Center

We will answer your most important questions ❤️

How to check my order?

If your ticket was purchased on our official website, at the airline sales office, or through the call center, you have the opportunity to check your order through an online service known as My reservations. Very convenient, isn't it?

However, if you purchased a ticket on a third-party website or through an agency, it is recommended to contact the place where you purchased it or contact the call center for the necessary information.

Your comfort is a priority for us, so we are always ready to assist you.

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