Smartavia Answer Center
We will answer your most important questions ❤️
How to use a subscription?
Log in to My Account Smartavia. Congratulations! All discounts and special offers are activated. You will see them immediately when buying a ticket and services, we have marked them with a special “Smart Up” icon.
Section questions
- What is Smart Up?
- How to subscribe?
- How much does a subscription cost?
- How long is the subscription?
- Who can I make my travel companion?
- Can I transfer a subscription to another user?
- How do I use discounts for a Travel Companion Subscription?
- Found an error in the data of a subscriber or fellow traveler?
- Has the subscriber's phone number changed?
- How to add an infant to a Smart Up order (free ticket)?
- Segments debited for unpaid order, what to do?
- What is the flight segment?
- I ran out of segments before my subscription ended. What should I do?
- How do I cancel or return my subscription?
