Smartavia Answer Center
We will answer your most important questions ❤️
Who can I make my travel companion?
You can sign up as a Travel Companion absolutely any of your loved ones with whom you like to travel together.
Depending on the selected fare, you can specify one Traveler or three at once.
Section questions
- What is SmartUp?
- How to subscribe?
- Which tariff is better to choose?
- How to pay for a Subscription?
- How much does a subscription cost?
- How long is the subscription?
- If I don't subscribe, can I get a refund?
- How to use a subscription?
- If all Subscription discounts are not used, can I get a refund?
- Can I use Subscription alone?
- Can I transfer a subscription to another user?
- At what rates can I buy tickets if I subscribe?
- What are closed sales?
- How do I find out about closed sales?
- What is the discount for tickets and additional subscription services?
- Can I use Subscription discounts to purchase tickets and services on other websites/agencies?
- How do I use discounts for a Travel Companion Subscription?
- What is Early Access Sales?
- How to issue a Subscription ticket?
- Found an error in the data of a subscriber or fellow traveler?
- Has the subscriber's phone number changed?
- How to add an infant to a Smart Up order (free ticket)?
- Segments debited for unpaid order, what to do?
- What is the flight segment?
- I ran out of segments before my subscription ended. What should I do?
- How do I cancel or return my subscription?
