Smartavia Answer Center
We will answer your most important questions ❤️
What is subscription Smartavia?
In brief
The Smartavia subscription — is a package of benefits for passengers: discounts on tickets and baggage, early access to sales and special support.
What is included in the subscription
- discounts on air tickets;
- discounts on the "Additional baggage up to 23 kg" service;
- early access to sales;
- exclusive access to closed promotions for subscribers;
- special support: a dedicated call centre line and priority written support in chat.
More details
All Smartavia subscription terms — on a separate page.
Tip
If you fly often, the subscription can pay for itself through discounts on tickets and baggage.
Section questions
- How to subscribe Smartavia?
- How much does a subscription cost?
- How long is the subscription?
- How to use a subscription?
- Who can I make my travel companion?
- Can I transfer a subscription to another user?
- How do I use discounts for a Travel Companion Subscription?
- Found an error in the data of a subscriber or fellow traveler?
- Has the subscriber's phone number changed?
- How to add an infant to a Smart Up order (free ticket)?
- Segments debited for unpaid order, what to do?
- What is the flight segment?
- I ran out of segments before my subscription ended. What should I do?
- How do I cancel or return my subscription?
