Smartavia Answer Center
We will answer your most important questions ❤️
How to subscribe Smartavia?
In brief
Log in to your Smartavia personal account, click "Subscribe" on the banner, choose a plan, enter passenger details and pay in a convenient way. The benefits become available immediately after payment.
How to book
- Log in to your Smartavia personal account.
- On the banner, click the "Subscribe" button.
- Choose a plan.
- Enter passenger details.
- Pay for the subscription in a convenient way.
Immediately after payment, all subscription benefits become available, and a confirmation email will be sent to your email address.
Tip
Before booking, check that your personal account has a current email address — the confirmation will be sent to it.
Section questions
- What is subscription Smartavia?
- How much does a subscription cost?
- How long is the subscription?
- How to use a subscription?
- Who can I make my travel companion?
- Can I transfer a subscription to another user?
- How do I use discounts for a Travel Companion Subscription?
- Found an error in the data of a subscriber or fellow traveler?
- Has the subscriber's phone number changed?
- How to add an infant to a Smart Up order (free ticket)?
- Segments debited for unpaid order, what to do?
- What is the flight segment?
- I ran out of segments before my subscription ended. What should I do?
- How do I cancel or return my subscription?
