Smartavia Answer Center

We will answer your most important questions ❤️

I ran out of segments before my subscription ended. What should I do?

We can't help but notice your passion for flying. Keep it up, you're a really cool traveler.

If you run out of flight segments, you can cancel your subscription. It is easy to do this by contacting our call center at the +7 495 970 00 55 number (the call is free for Smart Up subscribers) or write us to the Smart Up chat. You'll need to provide personal information so we can confirm your identity. After you cancel your subscription, you can buy it again without any problems and continue your exciting travels.

It is worth considering that unused services Additional baggage will not be transferred to a new subscription.

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