Smartavia Answer Center

We will answer your most important questions ❤️

How to add an infant to a Smart Up order (free ticket)?

We can organize exciting and unforgettable trips, even if you have children under 2 years old. And we offer the opportunity to issue a ticket for an infant up to 2 years old without the need to purchase a separate seat and not include it in the subscription.

To add an infant under 2 years of age to your subscription booking, simply contact our call center at +7 495 970 00 55 (free for Smart Up subscribers) or email us. Prepare your reservation number and your child's birth certificate so we can process your request quickly.

Enjoy the bright moments of travel together with your kid.

We are always here

Write to us on social networks or messengers. We will answer and help everywhere.