Smartavia Answer Center
We will answer your most important questions ❤️
How to add an infant to a Smart Up order (free ticket)?
In brief
To add an infant under 2 years old without a separate seat to a subscription booking, call the call centre at +7 495 970 00 55 (free for subscribers) or write to the chat.
How to add an infant
- Call the call centre at +7 495 970 00 55 — free for subscribers;
- or write to the chat — I am online 😊
What to prepare
- booking number;
- the child's birth certificate.
Section questions
- What is subscription Smartavia?
- How to subscribe Smartavia?
- How much does a subscription cost?
- How long is the subscription?
- How to use a subscription?
- Who can I make my travel companion?
- Can I transfer a subscription to another user?
- How do I use discounts for a Travel Companion Subscription?
- Found an error in the data of a subscriber or fellow traveler?
- Has the subscriber's phone number changed?
- Segments debited for unpaid order, what to do?
- What is the flight segment?
- I ran out of segments before my subscription ended. What should I do?
- How do I cancel or return my subscription?
