Smartavia Answer Center
We will answer your most important questions ❤️
How long is the subscription?
The Smart Up subscription is issued for one calendar year (the countdown starts from the date and time of purchase of the subscription).
After that, you get a whole package of unique benefits.
Section questions
- What is Smart Up?
- How to subscribe?
- How much does a subscription cost?
- How to use a subscription?
- Who can I make my travel companion?
- Can I transfer a subscription to another user?
- How do I use discounts for a Travel Companion Subscription?
- Found an error in the data of a subscriber or fellow traveler?
- Has the subscriber's phone number changed?
- How to add an infant to a Smart Up order (free ticket)?
- Segments debited for unpaid order, what to do?
- What is the flight segment?
- I ran out of segments before my subscription ended. What should I do?
- How do I cancel or return my subscription?