Smartavia Answer Center
We will answer your most important questions ❤️
What is Smart Up?
We know for sure that you deserve a unique service.
The subscription includes a whole package of benefits:
- guaranteed discounts on airline tickets - for you and your loved ones;
- guaranteed discounts on the "Extra Baggage" service - so as not to deny yourself anything;
- Early access to all Smartavia sales to get tickets at the best rates
- exclusive access to closed promotions - only for Smart Up subscribers;
- "special support" (special dedicated call center line and priority written support);
- other cool bonuses from our partners.
Section questions
- How to subscribe?
- How much does a subscription cost?
- How long is the subscription?
- How to use a subscription?
- Who can I make my travel companion?
- Can I transfer a subscription to another user?
- How do I use discounts for a Travel Companion Subscription?
- Found an error in the data of a subscriber or fellow traveler?
- Has the subscriber's phone number changed?
- How to add an infant to a Smart Up order (free ticket)?
- Segments debited for unpaid order, what to do?
- What is the flight segment?
- I ran out of segments before my subscription ended. What should I do?
- How do I cancel or return my subscription?
