Smartavia Answer Center
We will answer your most important questions ❤️
I ran out of segments before my subscription ended. What should I do?
We can't help but notice your passion for flying. Keep it up, you're a really cool traveler.
If you have used all your flight segments, you can cancel your subscription. It's easy to do: simply click the "Refresh" button in your personal account and follow the instructions that appear. After canceling your subscription, you can easily purchase it again and continue your exciting journeys.
Please note that unused services Additional baggage will not be transferred to a new subscription.
Section questions
- What is subscription Smartavia?
- How to subscribe Smartavia?
- How much does a subscription cost?
- How long is the subscription?
- How to use a subscription?
- Who can I make my travel companion?
- Can I transfer a subscription to another user?
- How do I use discounts for a Travel Companion Subscription?
- Found an error in the data of a subscriber or fellow traveler?
- Has the subscriber's phone number changed?
- How to add an infant to a Smart Up order (free ticket)?
- Segments debited for unpaid order, what to do?
- What is the flight segment?
- How do I cancel or return my subscription?
