Smartavia Answer Center
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How to buy a ticket for a child if there is already a ticket for an adult passenger?
If you need to buy a ticket for an infant under 2 years without a separate seat (free ticket), please seek assistance through our Feedback form, our Call-center, sales office, or an agency in your city. Our staff will be happy to assist in organizing such transportation.
If you need to buy a ticket for an infant under 2 years with a separate seat on board (paid ticket) or for a child aged 2-12, please contact our Call-center, sales office, or agencies in your city. Our staff will be happy to assist in organizing such transportation.
It is not required for the child and accompanying adult to be in the same reservation, but it is important for them to present their documents together during flight check-in.
Section questions
- How to enter the birth certificate number correctly when issuing a ticket?
- Group transportation. How to apply?
- What plane will I fly on?
- How can I buy tickets at different fares in the same booking?
- Subsidized transportation. How to issue a ticket?
- How to check my order?
- What is the departure/arrival time indicated on the ticket?
- How to buy a ticket for a citizen of a foreign state?
- Indicated an incorrect email address when purchasing a ticket. How to get a ticket?
- Can a laminated child's birth certificate be used for a flight?
- In what language are passport data entered when buying a ticket in Russian or English?
- I have ё, ъ in my name, but the website doesn't allow me to enter these letters. How do I enter my data correctly?
- I have a double first name/last name. How do enter it correctly?
