Smartavia Answer Center
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In what language are passport data entered when buying a ticket in Russian or English?
The information stated in your passport must match the information stated in your ticket in accordance with the Federal Aviation Regulations. Please be careful when filling in all the details.
- If you are purchasing a ticket for a Russian citizen's foreign passport or a national passport of a foreign country, the information must be provided in English.
- If you are purchasing a ticket for a Russian citizen's passport, the information must be provided in Russian (writing in English is allowed, but without changing the meaning of the information).
Section questions
- How to enter the birth certificate number correctly when issuing a ticket?
- Group transportation. How to apply?
- What plane will I fly on?
- How can I buy tickets at different fares in the same booking?
- Subsidized transportation. How to issue a ticket?
- How to buy a ticket for a child if there is already a ticket for an adult passenger?
- How to check my order?
- What is the departure/arrival time indicated on the ticket?
- How to buy a ticket for a citizen of a foreign state?
- Indicated an incorrect email address when purchasing a ticket. How to get a ticket?
- Can a laminated child's birth certificate be used for a flight?
