Smartavia Answer Center
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Actions with a ticket
Topics from the section
Ticket exchange
- Can I exchange my ticket for another person?
- I want to change my ticket. How to do it?
- What is a forced exchange?
Ticket refund
- What is a forced return?
- I want to return the ticket. How to do it?
- I applied for the return of the ticket. When will the money be returned?
- How to notify the airline that I will not be taking my flight?
Making changes
- The passport is changing. The ticket was bought for the old one. Can I fly with my old passport?
- The replacement of the passport falls on the planned date of the flight. I want to buy a ticket in advance, how do I do it?
- I did not indicate my patronymic name in the ticket. It is a mistake?
- I made a mistake in the data of my ticket. How do I fix it?