Smartavia Answer Center

To avoid any inconvenience related to a possible denial of carriage because the details on your ticket and in your document do not match, you need to make changes to your ticket. First, check how much time is left before your flight:

• if more than 48 hours — fill in the form to change your details;
• if less than 48 hours — contact our call centre or the airport ticket desks to make the changes (an additional fee applies).