Smartavia Answer Center
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Topics from the section
Order certificate
- I need a flight confirmation certificate. How to get a?
- I need a certificate of the cost of the flight. How to get it?
- I need a certificate of cancellation/delay/postponement of my flight. How to order?
Select seat
- Can I choose a superior seat if I am traveling with a child?
- How to choose a seat on board?
- I have already bought a seat, but I want to change it. How to do it?
- I have already checked in online. Can I change my seat?
Meals on board
Transportation of pets
- How much does it cost to transport an animal?
- I am traveling with an animal. Can I check in for a flight online?
- What documents are required to transport a pet?
- Can I arrange transportation of an animal on a separate seat next to it in the cabin?
- How to arrange transportation of an animal in the luggage compartment?
- How to arrange transportation of an animal in the cabin?
Insurance
- Insurance was issued in the ticket by mistake. How to return it?
- Will I get my insurance money back if my trip is cancelled?
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