Smartavia Answer Center

We will answer your most important questions ❤️

The ticket was insured by mistake. How to return?

If your flight has not taken place yet please fill out a special form to return the service. After the flight the funds for the «Insurance» service are non-refundable. The processing time for the refund request is up to 10 days. The funds are returned to the account from which the payment was made.

We are always here

Write to us on social networks or messengers. We will answer and help everywhere.

Balloons