Smartavia Answer Center

We will answer your most important questions ❤️

The ticket was insured by mistake. How to return?

If your flight has not taken place yet please fill out a special form to return the service. After the flight the funds for the «Insurance» service are non-refundable. The processing time for the refund request is up to 10 days. The funds are returned to the account from which the payment was made.

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