Smartavia Answer Center
We will answer your most important questions ❤️
I need a certificate of cancellation/delay/postponement of my flight. How to order?
You can order a certificate confirming the cancellation, delay or rescheduling of a flight by filling in the . This is free of charge.
If you need the original certificate, please specify in the form the recipient's full name and full postal address with postcode. We will send the original certificate by Russian Post.
with a solution.
We may not respond to you if: the content of the message violates the laws of the Russian Federation, the content of the message is contrary to the basics of morality and morality, the message is clearly offensive, the content of the message does not relate to the activities of Smartavia, the message does not contain questions requiring an answer from the sender.
If you have material claims against the airline, please apply in writing to the legal address (read the rules for filing claims beforehand)
