Smartavia Answer Center
We will answer your most important questions ❤️
Is food provided on Smartavia flights?
Meals are not included in the ticket price on regular flights. Water is free of charge. Hot meals can be pre-ordered or purchased on board.
Water
Water on board is provided free of charge. Simply press the flight attendant call button — it is located on the overhead panel.
Paid on-board meals
Hot meals can be pre-ordered — when purchasing your ticket or via the "My Bookings" service. The service is called "On-board meals".
Orders can be placed no later than 24 hours before departure. On some flights, a late-order option is available — 12 or 5 hours before departure.
Can I bring my own food?
Yes, you can. The total weight and dimensions of the food must comply with the hand luggage allowance according to your fare.
What you can bring: sandwiches, fruit, vegetables, snacks, biscuits, baby food for the duration of the flight.
What you cannot bring: liquids over 100 ml (yoghurts, soups, drinks) — they will not pass security screening.
Frequently asked questions
Can I bring baby food in addition to the hand luggage allowance?
Yes, baby food in the amount needed for the duration of the flight may be carried in addition to the allowance. Please inform the security staff.
Is there a children's menu on board?
Yes, the "On-board meals" menu includes several children's meal options. Please order in advance.
What should I do if I have an allergy?
Inform the flight attendant when ordering. If your allergy is severe, it is best to bring your own food — we cannot guarantee that allergens will be absent on board.
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