Smartavia Answer Center
We will answer your most important questions ❤️
I have already checked in online. Can I change my seat?
If you have completed online check-in and then decided to arrange a different seat — contact us via any convenient communication channel to cancel your check-in, and submit a request for a refund of the additional service. Once your check-in has been cancelled, you will need to check in as usual at the airport (check-in closes 40 minutes before departure), where the system will assign a random seat. If you would like to arrange a different seat, you can do so for an additional fee, provided that seats are still available at the time of your check-in.
Traveler's tip
You can change your seat on board the aircraft. To do this, contact the cabin crew or, after the aircraft has reached cruising altitude, connect to the in-flight entertainment system
VAU.
If seats are available on board, you can choose a new one for an additional fee.
