Smartavia Answer Center

We will answer your most important questions ❤️

How do I smuggle a child's scooter or bicycle?

For passengers traveling with children under 12 years of age, our airline offers the opportunity to carry a child's three- or four-wheeled bicycle, scooter or treadmill free of charge as baggage. Regardless of the fare selected for your ticket or whether you have a baby stroller, these items will be carried at no extra charge. If necessary, you can drop them off at check-in or near the stairs, depending on the technical possibilities of the airport.

Please note that electric scooters are transported according to the general rules of carriage hand luggage and luggage. The capacity of the lithium-ion battery must not exceed 160Wh. It is important to note that the lithium-ion battery must be transported in carry-on baggage separately from the scooter. We adhere to the highest safety standards to ensure that passengers are transported safely and comfortably on our flights.

We are always here

Write to us on social networks or messengers. We will answer and help everywhere.