Smartavia Answer Center
We will answer your most important questions ❤️
Where can I track the current departure time?
Log in to our Smarty assistant bot, which will send you notifications before they appear on the board.
Use our online board. If you are waiting at the airport, check the information board and pay attention to the sound notifications. We will also notify you of further changes via SMS/messengers/e-mail specified in the booking.
Section questions
- My flight has been rescheduled. The new time/date is inconvenient.
- My flight has been cancelled. How can I exchange or return my ticket?
- My flight is delayed. What to do?
- My flight is delayed. What am I entitled to?
- I have a transfer to another flight. What should I do?
- Need a certificate of flight delay. How to get it?
