Smartavia Answer Center
We will answer your most important questions ❤️
How to use a mobile boarding pass?
A mobile boarding pass is the electronic equivalent of a paper boarding pass. It is generated after completing online check-in in two formats: a QR code and a PDF file, either of which you can use to enter the pre-flight area.
How to use a mobile boarding pass
- Complete online check-in.
- Take a screenshot of the QR code or download the boarding pass file to your phone.
- At the security screening, show the QR code or the file on your device screen.
Smarty warns
Where mobile boarding passes are accepted
Arkhangelsk, Volgograd, Yekaterinburg, Kazan, Kaliningrad, Makhachkala, Mineralnye Vody, Moscow, Nizhny Novgorod, Novokuznetsk, Novosibirsk, Omsk, Orenburg, Perm, Samara, Saint Petersburg, Sochi, Tyumen, Ufa, Chelyabinsk.
For up-to-date information, please check the airport's website.
If your airport is not on the list
After online check-in, print your paper boarding pass yourself or collect it at the check-in desk at the airport.
If you need a paper boarding pass with a security check stamp
For example, for a business trip. You can get one at the check-in desk at the airport. Check-in closes 40 minutes before departure.
Frequently asked questions
What should I do if my airport does not accept a mobile boarding pass?
Print your paper boarding pass yourself or collect it at the check-in desk at the airport.
Can I get a paper boarding pass if I have already checked in online?
Yes, please go to the check-in desk. Check-in closes 40 minutes before departure.
Until when is the mobile boarding pass available?
Access to it closes 3 hours before departure. After that, only airport check-in remains available.
