Smartavia Answer Center
We will answer your most important questions ❤️
Где найти номер билета?
The ticket number consists of 13 digits (316...) and is indicated on the itinerary receipt. The itinerary receipt is sent to your email after you pay for the ticket. Sometimes such letters can end up in the Spam folder.
If you could not find your itinerary receipt, please fill out the form:
We may not respond to you if: the content of the message violates the laws of the Russian Federation, the content of the message is contrary to the basics of morality and morality, the message is clearly offensive, the content of the message does not relate to the activities of Smartavia, the message does not contain questions requiring an answer from the sender.
If you have material claims against the airline, please apply in writing to the legal address (read the rules for filing claims beforehand)
