On board and upon arrival

We've arrived

On board and upon arrival

Purrr... It's a bit dark under the seat, but I feel like a real undercover agent!

Placement in the cabin

After boarding the aircraft, place the carrier with your pet under the seat in front. If your pet is flying on the adjacent seat, the carrier will need to be secured with a seatbelt by threading it through the carrier handle. The flight attendants will assist you with this.

Owner, if I whimper very, very quietly... still can't I come out?..

Rules during the flight

Your pet must remain in the carrier throughout the entire flight; releasing your pet from it is not permitted (even in the toilet) for safety reasons in case of an emergency.

For any questions you may have on board, you can always contact the flight attendants.

If your neighbors don't mind, during level flight when the "Fasten Seat Belts" sign is off, you can lift the carrier onto your lap.

Meow! Freedom at last! Where's the nearest sunny windowsill?

Arrival and pickup

The carrier/cage with your pet can be picked up in the oversized baggage claim area.

Yap! Here we are! Thank you for choosing our airline and see you on new journeys!