Smartavia Answer Center
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How to arrange transportation of an animal in the cabin?
Conditions for carrying a pet in the cabin
You may bring an animal into the cabin if:
- the weight of the pet together with its carrier is up to 12 kg;
- the dimensions of the carrier do not exceed 115 cm in total (length + width + height).
The carrier must be soft or hard, secure, and close reliably. The animal must fit comfortably inside and be able to stand up and turn around.
Before booking this service, we recommend reviewing the detailed conditions for pet transportation (list of permitted breeds, veterinary document requirements, etc.).
How much does pet transportation cost?
The cost of the service depends on the destination and departure date (from 3400 rubles). You will see the exact price when booking on the website or you can write to us.
How to arrange pet transportation
You can book the service in one of the following ways:
- When purchasing a ticket on the website — in the "Add extra services" section → select "Pet in cabin 8 kg" or "Pet in cabin 12 kg".
- After purchasing a ticket — in the "My Bookings" service → "Services" section → "Baggage, carry-on, and your pet" → "Pet in cabin 12 kg".
- Through the call center.
- At the airline's sales offices.
- At agencies in your city (additional agency fees may apply).
If you book the service on the website, you do not need to notify the airline separately — everything happens automatically.
If you book through other channels (call center, office, agency), you must additionally notify us about the pet transportation. You can do this at the place of booking or through the .
with a solution.
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Section questions
- How much does it cost to transport an animal?
- I am traveling with an animal. Can I check in for a flight online?
- What documents are required to transport a pet?
- Can I arrange transportation of an animal on a separate seat next to it in the cabin?
- How to arrange transportation of an animal in the luggage compartment?
