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How to enlarge my luggage at the Smart fare?
If you have purchased a ticket at the Smart fare, which includes 1 piece of luggage up to 10 kg, but your baggage is heavier, you can purchase the service “Increase in free luggage allowance from 10 to 23 kg” or “Increase in free luggage allowance from 10 to 32 kg”.
The dimensions of the luggage in both cases will remain the same — no more than 203 cm by the sum of three sides (x + y + z). Such an increase cannot be issued for the “Additional luggage” service.
To purchase this service, please contact us through any written communication channel, our Call-center, our sales offices or agencies in your city (additional fees may apply).