Smartavia Answer Center
We will answer your most important questions ❤️
My flight is delayed. What to do?
We take the comfort of our passengers with particular care and agree that a flight delay is an unpleasant experience while traveling.
Such situations can be associated both with weather conditions and for reasons of an increase in the flight service time at the airport, as well as additional checks and preparation of the flight for departure.
We work hard to keep our flights on time and very often deliver top flight regularity.
If you are at the airport, then in this situation you can contact the airline representative or the airport information desk for all information.
On behalf of the airline, we sincerely apologize for the inconvenience caused.
Section questions
- My flight has been rescheduled. The new time/date is inconvenient.
- My flight has been cancelled. How can I exchange or return my ticket?
- My flight is delayed. What am I entitled to?
- Where can I track the current departure time?
- I have a transfer to another flight. What should I do?
- Need a certificate of flight delay. How to get it?
