Smartavia Answer Center
We will answer your most important questions ❤️
How to get compensation from Smartavia?
In brief: you can submit financial claims in writing by post or online via the form on the website.
📮 In writing
Send your claim to the postal address: 163053, Arkhangelsk Oblast, Arkhangelsk, Talazhsky aviagorodok, Aeroport Arkhangelsk street.
💻 Online
Fill out the form on the website. This is faster: your request goes straight to our specialists.
📄 What to attach
Attach documents that confirm your circumstances. For example, a delay or baggage damage report, receipts, boarding passes.
📋 Filing rules
Please review the rules for filing claims.
