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What are the requirements for a claim?

Passenger claims with the requirement to pay material compensation are a written application with the necessary supporting documents attached.

Claims demanding the payment of material compensation are accepted only in written or printed form, certified by a personal signature.

Claims are sent to the address: 163053, Arkhangelsk region, Arkhangelsk, pos. Talazhsky air town, Airport Arkhangelsk street.

Lost/delayed baggage claims can be accepted at electronic.

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