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Can I file a claim electronically?

Complaints are accepted to the airline's postal address: 163053, Arkhangelsk region, city of Arkhangelsk, settlement of Talazhsky air town, Airport Arkhangelsk street, building 4, building 1.

In electronic claims are accepted only on topics:

  • Luggage damage/missing;
  • Loss/delay in delivery.

You can view the terms of filing a claim and download the necessary claim forms on site

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