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Can I file a claim electronically?
Complaints are accepted to the airline's postal address: 163053, Arkhangelsk region, city of Arkhangelsk, settlement of Talazhsky air town, Airport Arkhangelsk street, building 4, building 1.
In electronic claims are accepted only on topics:
- Luggage damage/missing;
- Loss/delay in delivery.
You can view the terms of filing a claim and download the necessary claim forms on site
