Smartavia Answer Center
We will answer your most important questions ❤️
Flying with children: will we be seated together on a Smartavia flight?
Answer: A child under 12 will be seated next to at least one accompanying adult free of charge. Seating the whole family together depends on the number of passengers, seat availability and safety requirements.
👶 Child under 12 and one adult
A child under 12 and one of the accompanying adults will be seated next to each other. This is free of charge.
We recommend that you inform the check‑in agent in advance which adult the child should sit next to – before you submit your documents.
👨👩👧👦 Family of 3 or more
If you are travelling with several children or adults, the possibility of seating everyone together depends on two factors:
- seat availability on board;
- compliance with safety requirements – for example, if you are travelling with an infant under 2 years old on your lap (without a separate seat), the seat will be assigned based on the number of oxygen masks available in that row.
To increase the chances of seating the whole family together:
- arrive at the airport at the start of check‑in;
- or book the "Seat selection" service in advance when purchasing your ticket or in "My Bookings" – this guarantees that your seats will be together.
The information is published in accordance with the Organisation Standard on Passenger Service.
❓ Frequently Asked Questions
— Up to what age does the free seating next to an adult apply?
Free seating next to an adult is guaranteed for children under 12 years of age.
— Can I guarantee adjacent seats for the whole family in advance?
Yes, you can book the "Seat selection" service when purchasing your ticket or in "My Bookings". This way you will be able to choose specific seats and be sure they will be together.
📞 Still have questions?
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