Smartavia Answer Center

To complete all procedures calmly and without rushing, it is important to plan your arrival time at the airport correctly. Here is what you need to know about check‑in and boarding deadlines.

🕒 Airport check‑in

At most airports, check‑in for a flight opens 2–3 hours before departure and closes 40 minutes before departure. Boarding ends 25 minutes before departure.

💻 Online check‑in

For the convenience of our passengers, online check‑in is available. It starts 24 hours before departure and ends 3 hours before departure.

🧳 If you have checked baggage

If you have completed online check‑in and are travelling only with hand luggage (no baggage to drop off), you can go straight to the security screening area and then to boarding.

If you have checked baggage, you must drop it off at the check‑in desk in the general queue. You should also allow time for this.

❓ Frequently asked questions

— Can I check in if I arrive later than 40 minutes before departure?
No, check‑in closes 40 minutes before departure. Passengers who are late for check‑in are not allowed on the flight. However, at some airports, if technical possibilities allow, you may be offered a service to reopen check‑in for a fee.

— What if I have already checked in online but am late for check‑in at the airport?
If you do not have time to drop off your baggage (or go through passport control, if required), you may not be allowed to board. Online check‑in does not remove the need to arrive on time for baggage drop and security formalities.

— Can I drop off baggage after check‑in has closed?
No, baggage is accepted only until check‑in closes. After that, it is not possible to drop off baggage.

If you have any further questions, please contact us via the feedback form.