Smartavia Answer Center

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How do I book the “Additional hand luggage” service on a Smartavia flight?

In brief

Book the "Additional hand luggage 55×40×20 cm, weight 10 kg" service via "My Bookings". Once booked, you can take two pieces of hand luggage on board.

What the service gives you

Additional hand luggage — is an extra piece that is larger than the main one. You can take on board:

  • the main piece — 40×30×20 cm, up to 10 kg (free of charge);
  • the additional piece — 55×40×20 cm, up to 10 kg (with the service).

How to book

Go to "My Bookings" → "Services" → "Baggage, hand luggage and your pet" → "Additional hand luggage 55×40×20 cm, weight 10 kg".

Alternative way
If you cannot book via "My Bookings", contact the Smarty chatbot on MAX  — it will guide you through the next steps.

Cost

The price depends on the destination and place of purchase. The cost is from 2890 RUB. Book in advance: it is cheaper.

Frequently asked questions

Can I book additional hand luggage if I have checked baggage?

Yes, the service does not depend on whether you have baggage included in your fare.

What if the additional piece weighs more than 10 kg?

Then it must be checked in as baggage. Check the cost on the baggage page.

Can I book the service after purchasing my ticket?

Yes, via "My Bookings" or via the chatbot on MAX.

Still have questions?

If you are a registered user, you can ask a question in the on-site chat. For a quick response, contact us:

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