Smartavia Answer Center
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How to delete a personal account?
To delete your personal account, please follow these steps:
- In your personal account, go to the "Settings" section → "Account management".
- Click the "Delete account" button.
- Confirm the action: an email/SMS with a confirmation code will be sent to your email address/phone.
Important points:
- You have 7 days to cancel the deletion in your personal account.
- After 7 days, account recovery will not be possible.
- If you have an active Smartavia subscription, it will be cancelled when the account is deleted. No refund is provided for the cancelled subscription.