Smartavia Answer Center

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It is not possible to pay for a ticket. What should I do?

In order to ensure the successful payment of the air ticket, we invite you to carry out several important checks. First, make sure that the data entered is correct, then check the payment system. It should be one of the following: World, Unionpay, VISA, MasterCard, Sber Pay, Yandex Pay, SBP. Also, make sure you have enough money in your account to pay for your flight.

If all of the above conditions are met, then you can try to solve the problem by clearing the browser cache or by changing the device and then reserving the ticket.

It is important to take into account that when issuing a ticket on the site, a time limit for payment is set - 20 minutes. After this time, the reservation is automatically canceled.

If the payment error remains, you can always contact the airline's call center visit our visit our sales office or agency in your city. You will be helped. or agency in your city. You will be helped.

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