Passenger Information

Events March 17, 2020

We take care of your health and kindly ask you to comply with the rules intended to prevent the spread of the new coronavirus infection (COVID-19) on Smartavia flights:

Non-contact measurement of body temperature is carried out at airports. Passengers with elevated temperature (higher than 37 degrees C) are not allowed on board;
Passengers are required to board the plane wearing gloves and use disinfectant sprays when entering the aircraft;
Once on board, passengers must wear personal protective equipment (face coverings and gloves), the use of which is mandatory throughout the flight. The face covering should cover the mouth and nose tightly.
On flights longer than 3 hours, passengers must replace their face coverings.
During the flight, passengers are strongly advised to minimize their movements on board the aircraft in order to eliminate unnecessary contacts.

Rules for passengers arriving in Russia

In accordance with the official information from the Russian Federal Air Transport Agency and subject to the requirements of the Russian Federal Service for the Oversight of Consumer Protection and Welfare, the following rules apply.

All international passengers arriving in Russia

All international passengers and persons without citizenship, who are subject to the provisions of paragraph 2 of the RF Government Decree N 635-р dd. 16.03.2020 and arriving in Russia from the member states of the Eurasian Economic Union (Republic of Belarus, Armenia, Kazakhstan, Kyrgyzstan), as well as from the Republic of Azerbaijan, Republic of Moldova, Tajikistan, Turkmenistan and Uzbekistan by air, are required to show QR-coded negative PCR test result using “Travel without COVID-19” mobile application; the test must be taken not earlier than 3 calendar days before arrival in Russia.

“Travel without COVID-19” mobile application is available on Google Play and App Store.

Please note that the results of antibody testing or the results of other types of tests, with the exception of PCR tests, cannot be used as confirmation of the absence of COVID-19 infection.

Russian passengers

Russian passengers are required to fill out, prior to the flight departure, the questionnaire “Registration of Passengers Arriving in the Russian Federation” on Gosuslugi portal. The QR code received upon filling out of the questionnaire will be presented at the check-in desk at the departure airport.
Russian passengers are required to take, within 3 calendar days following the date of arrival in Russia, a single PCR test for COVID-19 and upload the results on Gosuslugi within 4 days following the date of arrival by filling out the form.
Prior to receiving negative test result, Russian passengers are required to self-isolate at the place of residence (or stay).

Russian citizens who have been vaccinated against COVID-19 in the last 12 months or have a medical certificate on suffering COVID-19 disease in the last 6 months do not need to take PCR test.

Entry to Russia without PCR test is possible only for passengers who have been vaccinated with one of the vaccines currently valid in Russia – Sputnik V, Sputnik Lite, EpiVacCorona or Kovivak.

The information about PCR test for COVID-19 by PCR, vaccination or having suffered the disease should be posted on Gosuslugi portal by filling out the form.

For additional information on the organization of control of passengers arriving on international flights please call Russian Federal Service for the Oversight of Consumer Protection and Welfare (RosPotrebNadzor) consultation center: +7 (800) 555-49-43.

Restrictions applicable to international flights

Flights to Uzbekistan

The arrival of international passengers and persons without citizenship in the Republic of Uzbekistan is subject to relevant Intergovernmental Agreements. There is a visa-free regime for citizens of the Russian Federation.

All passengers arriving in the Republic of Uzbekistan who are over 2 years old are required to present either of the following documents: medical certificate of negative COVID-19 test (RT-PCR) result, conducted no earlier than 72 hours before departure, or vaccination certificate recognized internationally in the fight against coronavirus infection, in English or Russian.