+7 809 505 55 99 (chargeable call)
The cost per minute is from 59 ₽ without VAT, including the waiting time for a conversation with the operator, depending on the region and telecom operator.
Schedule of the call center – around the clock, seven days a week
Connection with a call center operator is possible if you have access to paid lines (in most cases, such access is disabled for office (corporate) phones, as well as subscribers of YOTA operators).
Free too
Sign up for an annual Smart Up subscription, and we will answer your questions as a priority on a toll-free phone number. After subscribing, log in to your Smartavia account, and we will show you a special, available only to subscribers and completely free call center number.
Subscribe Smart Up — these include guaranteed discounts on air tickets and luggage, early access to sales, exclusive access to closed promotions, and a special beneficial Smart Up rate. These are the main advantages of a subscription, their list is constantly updated.
If you receive a message about a flight delay/cancellation, you can call toll-free by phone +7 495 970 00 55 from the number specified during booking, within 10 days from the moment the SMS is received.