How to purchase
Enjoy sitting next to the window? Want to be the first one to quit the airplane? You can book the preferable seat in advance(only on Smartavia’s flights ).
Enter order information
View flight details and manage your order yourself
During the online check-in
Online check-in starts 24 hours and ends 3 hours before the flight departure.
On the website flysmartavia.com
At our own sales offices
Through the Smartavia call center
In the agencies
How much does seat selection cost
Cost of the "Seat Selection" service on regular and charter flights.
During the purchase and later |
Service cost(depends on the route) |
|
|---|---|---|
| «Comfort» SeatIn the first row of the plane and in the row by the emergency exit. Restrictions on service availability. | from 1 000 ₽ | |
| Window and aisle Seats In the front rows | from 399 ₽ | |
| Window and aisle Seats In the last rows | from 349 ₽ | |
| Middle Seats All rows | from 349 ₽ | |
During the online check-in |
Service cost(depends on the route) |
|
|---|---|---|
| «Comfort» SeatIn the first row of the plane and in the row by the emergency exit. Restrictions on service availability | from 1 100 ₽ | |
| Window and aisle Seats In the front rows | from 449 ₽ | |
| Window and aisle Seats In the last rows | from 399 ₽ | |
| Middle Seats All rows | from 399 ₽ | |
We suggest booking the service in advance
When buying the ticket at the airport your favorite seat might be taken.
At the check-in desk at the airport |
Service cost(depends on the route) |
|
|---|---|---|
| «Comfort» SeatIn the first row of the plane and in the row by the emergency exit. Restrictions on service availability | from 1 000 ₽ | |
| Seat selection All rows | 300 ₽ | |
| Blocking the adjacent seat More | 1 000 ₽ | |
Print the receipt
If you have purchased the "Seat Selection" service, we recommend printing or saving the receipt on your phone. It will be sent to your email after payment. Wait for your turn to check in and drop off your luggage, and inform the staff at the check-in desk that you have paid for "Seat Selection.".
Who is not eligible for the service
The "Seat Selection" service is not available for unaccompanied minors and passengers traveling with pets in the cabin. They will be assigned to seats specifically designated for these categories of passengers.
Blocking the adjacent seat
If you enjoy privacy or are flying with someone and want to sit without neighbors, you can block the adjacent seats. This means that no one will sit in them.
How to purchase the service
Contact a staff member at the check-in desk at the airport. Blocking the adjacent seat is only possible if there are available seats on the flight.
Service cost
Service cost — 1000 ₽.
Allow yourself more comfort
Book premium comfort seats in advance
Restrictions on Choosing "Comfort" Seats
"Comfort" seats are located in the first row or in the row by the emergency exit. Due to safety requirements, we cannot accommodate passengers of certain categories in these seats.
In the first row:
At the emergency exit:
If you belong to one of these categories and have paid for a "Comfort" seat, we will try to reassign you to a similar available seat. If none are available, we will place you in any other free seat in the cabin. Unfortunately, in this case, a refund for the seat selection will not be possible.
Refund policy
In case of voluntary cancellation or change of transportation
- We will fully refund the cost of additional services if you change your mind about flying and submit a request to us before the departure time.
- If the departure time has already passed, a refund will not be possible.
- If you decide to change your travel destination or date and inform us in advance— before the original departure time —then the cost of services will also be refunded.