How to arrange
Sometimes the dimensions of your carry-on luggage exceed the free allowance. There is an option — increase the size of your main carry-on item.
On the website flysmartavia.com
Through the Smartavia call center
On the website flysmartavia.com
Through the Smartavia call center
Take your carry-on luggage with increased dimensions for your flight
The new dimensions are up to x40x20 cm. The weight remains the same — no more 10 kg
How much does cost «Carry-on Plus»
Service cost: from 990 ₽
The price for increasing your hand luggage depends on the route network destination. The "Plus Hand Luggage" service is not available on all routes within the Smartavia network.
Service refund
If the service was not used
The cost of the service is fully refundable. To obtain a refund, you must contact the place where the service was purchased.
If the service was booked on the website, you can request a refund by filling out the service service refund form.
In case of changed date/time of the flight or changed route
The "Additional luggage" service will be canceled. A refund will be processed at the place where the service was purchased. To transport Additional luggage, you must rebook and pay for the service again.