How to order
Just order your meal for the flight in advance, and we’ll take care of the rest.
On the website flysmartavia.com
Through the Smartavia call center
At travel agencies
On the website flysmartavia.com
Through the Smartavia call center
At travel agencies
For charter flights:
If you are taking a charter flight, check with your tour operator whether meals are included in your ticket.You can have a snack during the flight
Don't waste your time in the air — enjoy a variety of dishes
Refund policy
More than 24 hours before the flight departure
We will refund the full amount if you decide to cancel your selected meal.
To request a refund for the meal purchased on our website, please fill out the service refund form.
Less than 24 hours before the flight departure
You will not be able to cancel the service and receive a refund.