Payment methods on the website
When selecting a payment method, please double-check the data you have entered, as well as the selected dates, flights, fares, and additional services.
Purchasing airline tickets on our website is secured with an additional protection layer—3-D Secure. To ensure successful payment, please verify that your card is enrolled in the Verified by Visa or MasterCard SecureCode services.
When choosing this payment method, you will need to enter the required information from your bank card to complete the payment for your booked transportation within 30 minutes. After this time period, the reservation will be automatically canceled by the system.
Payments by bank card must be made no later than 2 hours before the flight departure.
In case of a refund for tickets paid with a card, the funds will be automatically returned to the same account used for the initial payment.
When paying with bank cards, you will be redirected from our online store to the payment page of the electronic payment system "Transport Clearing House" (JSC), which is certified according to PCI DSS standards for confidential data storage.
Data transmission security is ensured by using the Secure Sockets Layer (SSL) 3.0 protocol. Information exchange takes place over closed networks with the highest level of protection and audited in compliance with PCI DSS. The collection, processing, and storage of clients' confidential data (card details, registration data, etc.) are handled by a processing center certified under PCI DSS.
When sending employees on business trips, you can simplify the reporting process by paying for airline tickets on our website using an invoice issued to your organization.
If the planned flight is scheduled within the next 5 days, or if you wish to book tickets under the “Light” fare group, a credit card (Visa, MasterCard) will be required to authorize funds for the order to ensure payment by the organization. Funds authorization means that the bank reserves the transaction amount on the card for a certain period, during which payment processing is expected. In this case, the amount for the order plus an additional 2.1% will be reserved on the card.
Once the invoice is paid, the funds authorization is canceled, and the full amount (including the 2.1% surcharge) is returned to the card account.
Invoices for booking payments are issued by our partner – LLC "ORC".
On the website www.flysmartavia.com the maximum number of passengers in a single booking is 9.
Payment by invoice for organizations must be completed no later than 2 hours before the flight departure.
In case of a refund for tickets purchased via bank transfer on the airline's website, the refund will be processed to the same account used for payment within 30 business days.
Installment plans are provided in partnership with the "Paylate – Trusted Payment" service. When applying for an installment plan, you will be redirected to the "Paylate – Trusted Payment" website. You will need to fill out a short application form, provide your passport details, and confirm your identity
Fast
- Only a passport is required;
- Instant approval and installment setup available 24/7 online.
Cost-effective
- 0 RUB - initial payment;
- 0 % - interest if tickets are paid within a grace period of up to 30 days;
- A rate of 1.9% per month after the grace period for purchases between 3,000 and 150,000 RUB;
- Free repayment options throughout the country.
Convenient
- Customized terms for each passenger;
- Up to 365 days for debt repayment;
- Flexible repayment schedule.
Eligibility criteria
- Age between 18 and 65;
- Stable source of income;
- Permanent registration within the Russian Federation.
Decisions on providing installment plans are made individually by LLC MFO Credit Line, and applications may be declined without explanation.
How to apply for installment payment?
- Choose your upcoming trip and complete the booking;
- Proceed to payment. On the payment page, select "Payment in installments" and fill out the short form;
- Confirm the installment. Confirm the plan via SMS, and start preparing for your journey.
Terms and conditions
The loan is provided by the microfinance organization LLC "MCC Credit Line," with state microfinance registry number 2120150001955, according to FSFM of Russia certificate No. 0002195 dated 14.08.2012. The loan is intended for specific use to purchase goods or services. Loan amounts range from 3,000 to 150,000 RUB, with a 12-month term. The initial payment starts from 0%. The interest rate on the loan is determined individually and ranges from 1.9% to 4.9% per month of the original loan amount. A Grace Period of up to 30 days is provided and determined individually. For more information on terms, please call 8-800-770-03-00. Not an offer.
The Borrower hereby confirms they are informed of and agree that if a loan amount (microloan) with a Grace Period is provided, the loan amount and interest on the loan must be repaid according to the Payment Schedule, including during the Grace Period. No overdue debt may be incurred. In the event of overdue debt, Grace Period terms are canceled, and the Lender will apply interest to the loan amount in accordance with the individual terms of the agreement. If the Borrower adheres to Grace Period terms (following the Payment Schedule, avoiding overdue debt), the loan repayment will account for previous payments made without interest on the loan amount.
- Information per paragraph 4, article 5 of the Federal Law No. 353-FZ dated 21.12.2013 (amended 21.07.2014) “On Consumer Loans (Loans)”;
- Loan rules under the “PAYLATE – Trusted Payment” service;
- Registry certificate of LLC "MCC Credit Line".
Contact information
For more information on terms, call 8-800-770-03-00.
The option to pay for tickets in installments is available through the Podeli service, which allows you to split the payment into four installments of 25% each. To apply and make the first payment, you will be directed to the Podeli website.
Service benefits
- Convenient
Simply enter your full name, date of birth, phone number, and email into the form. Passport details or certificates are not required.
- Affordable
The first payment is only 25% of the ticket price, with the remaining amount charged over six weeks in equal installments.
Online payments are processed following the rules of international payment systems Visa, MasterCard, and MIR Payment System, ensuring confidentiality and payment security through advanced verification, encryption, and data transfer methods via secure communication channels. Card information is entered on a protected payment page AO "ALFA-BANK".
On the bank card information entry page, you will need to provide the following card details: card number, cardholder's name, card expiration date, and the three-digit security code (CVV2 for VISA, CVC2 for MasterCard, or Additional Identification Code for MIR). All the necessary information is printed on your card. The three-digit security code consists of three numbers located on the back of the card.
Next, you will be redirected to your bank's page to enter the security code, which will be sent to you via SMS. If you do not receive the SMS code, please contact your bank for assistance.
The personal information you provide (name, address, phone number, email, and bank card number) is kept confidential and will not be disclosed. Your credit card data is transmitted only in encrypted form and is not stored on the Podeli web server.
How to apply?
- Choose your travel route and complete your booking. The Podeli service has an order amount limit of up to 35 000 ₽.
- Proceed to payment. On the payment page, select "Podeli" and fill out the short application form.
- Confirm your purchase and start packing for your trip. We'll be getting ready to welcome you onboard.
More information on the Podeli service website: www.podeli.ru