Smartavia Answer Center

We will answer your most important questions ❤️

Call center phone number

In brief

The call centre is open 24/7. The paid number is +7 809 505 66 99, free for subscribers — +7 495 970 00 55.

Smartavia phone numbers

  • +7 809 505 66 99  — paid call. The cost per 1 minute is from 70 RUB excl. VAT, including waiting time, depending on the region and mobile operator.
  • +7 495 970 00 55  — free for subscribers (charged only at your operator's rate).
Important
If you have received a notification about a flight delay or cancellation, you are entitled to a free call to +7 495 970 00 55 from the phone number provided in the booking within 10 days of receiving the SMS.

Still have questions?

If you are a registered user, you can ask a question in the on-site chat. For a quick response, contact us:

We are always here

Write to us on social networks or messengers. We will answer and help everywhere.

Balloons